Service Offering Descriptions

Please find below the description of services that you purchased from Dell.

Active Administrator JumpStart Service (Remote)

Archive Manager – Exchange Quick Start Installation (Remote)

Archive Manager – Groupwise Quick Start Installation 1 Day (Remote)

Archive Manager – Exchange ProStart Installation(Remote)

Archive Manager – Groupwise Pro Start Installation 2 Day (Remote)

ActiveRoles Server Expert Assist 3 Day (Remote)

Change Auditor Expert Assist 4 Hours (Remote)

Change Auditor Remote Expert Assist 1 Day (Remote)

Desktop Authority Remote Expert Assist (8 Hours)

Desktop Authority Remote Expert Assist 4 Hours -Remote

Enterprise Reporter Expert Assist 4 Hours (Remote)

Foglight Architecture Assessment (Onsite))

Foglight Data Export Services Pack EFD-FOG-CO EFD-FOG-PB

Foglight Data Export Services Pack(Remote)

Foglight for Oracle E-Business Dashboard Services Pack (Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

Foglight Quickstart Services (Remote & Onsite)

Foglight to Remedy Integration Services Pack (Remote)

Foglight to ServiceNow Integration Services Pack - Remote

Foglight User Experience Management(UEM) Healthcheck Services (Remote)

InTrust Expert Assist Active Directory Log Management 1 Day (Remote)

InTrust Expert Assist Log Management 2 Day (Remote)

MessageStats Remote Expert Assist 4 Hours (Remote)

RIS Basic of a Dell DL1000 Backup & Recovery Appliance Services Offering

RIS Advanced of a Dell DL1000 Backup & Recovery Appliance (Remote)

RIS Basic of a Dell AppAssure Environment (Remote)

RIS Advanced of a Dell DL4000 Backup & Recovery Appliance

RIS Advanced of a Dell AppAssure Environment (Remote)

RIS Basic of a Dell DL4000 Backup & Recovery Appliance

RIS Advaned of a Dell NetVault Environment (Remote)

RIS Basic of a Dell NetVault Environment

RIS Premium of a Dell NetVault Environment (Remote)

Security Explorer Remote Expert Assist 4 Hours (Remote)

Stat EOS Methodology and Adoption Services (5 Modules) Remote and Onsite AMS-STA-PP

Stat EOS Methodology and Adoption Services (10 Modules) Remote and Onsite EMA-STA-PP

Stat Business Process Improvement Services Remote RPH-STA-PP

Stat Implementation Services Remote & Onsite

Stat Quickstart Services Remote and Onsite ERP-STA-PP

Stat Upgrade Services (Onsite & Remote)

Spotlight on Messaging Expert Assist (Remote)

SpotLight on Active Directory Expert Assist (Remote)