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Service Offering Descriptions

Please find below the description of services that you purchased from Dell.

Active Administrator Remote Expert Assist Advanced

Active Administrator Remote Expert Assist Basic

Active Administrator Remote Expert Assist Intermediate

ActiveRoles Server Remote Expert Assist Advanced

ActiveRoles Server Remote Expert Assist Basic

ActiveRoles Server Remote Expert Assist Intermediate

Archive Manager Remote Expert Assist Advanced

Archive Manager Remote Expert Assist Basic

Archive Manager Remote Expert Assist Intermediate

Change Auditor Remote Expert Assist Advanced

Change Auditor Remote Expert Assist Basic

Change Auditor Remote Expert Assist Intermediate

Desktop Authority Remote Expert Assist Advanced

Desktop Authority Remote Expert Assist Basic

Desktop Authority Remote Expert Assist Intermediate

Enterprise Reporter Remote Expert Assist Advanced

Enterprise Reporter Remote Expert Assist Basic

Enterprise Reporter Remote Expert Assist Intermediate

Foglight Architecture Assessment (Onsite))

Foglight Data Export Services Pack EFD-FOG-CO EFD-FOG-PB

Foglight Data Export Services Pack(Remote)

Foglight for Oracle E-Business Dashboard Services Pack (Remote)

Foglight for Virtualization Enterprise Edition (FVE)

Foglight for Virtualization Application User Enablement Service Offering (Remote)

Foglight for Virtualization Customization Enablement Service Offering (Remote)

Foglight for Virtualization Quickstart Service Offering (Remote)

Foglight for Virtualization Implementation Architecture Service Offering (Remote)

Foglight for Virtualization Technical User Enablement Service Offering (Remote)

Foglight Quickstart Services (Remote & Onsite)

Foglight to Remedy Integration Services Pack (Remote)

Foglight to ServiceNow Integration Services Pack - Remote

Foglight User Experience Management(UEM) Healthcheck Services (Remote)

InTrust Remote Expert Assist Advanced

InTrust Remote Expert Assist Basic

InTrust Remote Expert Assist Intermediate

Recovery Manager for Active Directory Remote Expert Assist Advanced

Recovery Manager for Active Directory Remote Expert Assist Basic

Recovery Manager for Active Directory Remote Expert Assist Intermediate

Recovery Manager for Active Directory Forest Edition Remote Expert Assist Advanced

Recovery Manager for Active Directory Forest Edition Remote Expert Assist Basic

Recovery Manager for Active Directory Forest Edition Remote Expert Assist Intermediate

Recovery Manager for Exchange Remote Expert Assist Advanced

Recovery Manager for Exchange Remote Expert Assist Basic

Recovery Manager for Exchange Remote Expert Assist Intermediate

RIS Basic of a Dell DL1000 Backup & Recovery Appliance Services Offering

RIS Advanced of a Dell DL1000 Backup & Recovery Appliance (Remote)

RIS Basic of a Dell AppAssure Environment (Remote)

RIS Advanced of a Dell AppAssure Environment (Remote)

RIS Advaned of a Dell NetVault Environment (Remote)

RIS of a Dell LiteSpeed for SQL Server Environment

RIS Premium of a Dell NetVault Environment (Remote)

Security Explorer Remote Expert Assist Advanced

Security Explorer Remote Expert Assist Basic

Security Explorer Remote Expert Assist Intermediate

Spotlight Remote Expert Assist Advanced

Spotlight Remote Expert Assist Basic

Spotlight Remote Expert Assist Intermediate

Stat EOS Methodology and Adoption Services (5 Modules) Remote and Onsite AMS-STA-PP

Stat EOS Methodology and Adoption Services (10 Modules) Remote and Onsite EMA-STA-PP

Stat Business Process Improvement Services Remote RPH-STA-PP

Stat Implementation Services Remote & Onsite

Stat Quickstart Services Remote and Onsite ERP-STA-PP

Stat Upgrade Services (Onsite & Remote)