Collaboration Services

Synchronization for multi-Exchange organizations

Maintain secure boundaries between Exchange organizations and Active Directory forests.

Collaboration Services™ provides real-time Global Address Lists (GALs) and Free/Busy synchronization for organizations with multiple Exchange instances. The tool maintains secure boundaries between Exchange Server and Active Directory forests while providing a transparent collaboration process to deliver optimal protection. Collaboration Services ensures users will always have access to a unified GAL through their Microsoft Outlook client in order to improve your productivity.


Transparent to users
Reduces help desk workload and email traffic by displaying free/busy information and calendars between Exchange organizations.

No changes to the Active Directory or Exchange configuration are required.

Maintain administrative control
Allows you to maintain total control over your Exchange environment by deciding which objects and attributes to publish and which collaboration partners will be allowed to subscribe to your collections.

Preserve security
Sustains your security objectives using compressed, encrypted messages over SMTP.

Reduce workload
Maintains productivity company wide by removing the need to send multiple emails to find available meeting times.

Flexible data format
Enables you to select your preferred format and then reformats all of your subscribed-to collections automatically.


Exchange Server

Collaboration Services is able to establish secure collaboration between forests with the following messaging systems installed:

Microsoft Exchange Server 2003 SP2 or later

Microsoft Exchange Server 2007 SP1 or later

Microsoft Exchange Server 2010 SP1

Collaboration Services Server

One instance of Collaboration Services should be installed in each forest participating in the synchronization. For performance reasons it is recommended to install Collaboration Services on a dedicated server.

Platform: Intel x86-based computer. Pentium III or higher. Multi-processor configurations are recommended for the HQ forest server in large deployments.
Memory:A minimum of 256 MB RAM is required; 1 GB is recommended.
Note: In order to use the free/busy synchronization option with Microsoft Exchange Server 2010, Service Pack 1 must be installed along with a configured public folder store.
Hard disk spaceA minimum of 5 GB of free disk space is required. Additional disk space requirements are as follows:
  • 1MB per every 1K of synchronized Active Directory objects
  • 1MB per every 1K of synchronized free/busy objects or Calendar objects
Operating systemOne of the following:
  • Microsoft Windows Server 2003 SP2 or later
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003 R2
  • Microsoft Windows Server 2008 R2

Language supported:

  • US English