Desktop Workspace

Secure, user-friendly access to corporate apps and data from anywhere

Dell Desktop Workspace creates a separate work environment for your corporate Windows image, including corporate apps and data on desktops and laptops. It provides your temporary, contract, remote or mobile employees with secure, simple access to corporate apps and data from anywhere. On PCs or Macs, this cost-efficient secure workspace solution enables anytime productivity. Employees can access applications and data with or without an active network connection; they simply save their work and it automatically syncs when they reconnect.

Desktop Workspace provides you with a dynamic policy set to prevent corporate data from being accessed or copied to personal applications on the employee’s system. You also have the ability to protect corporate IP by remotely revoking access or wiping the corporate image, applications and data without affecting the employee’s own applications and data or jeopardizing the employee’s privacy.

Features

  • Centralized management of all endpoints including image creation, provisioning and updating
  • Complete workspace security with separation of business and personal applications and data, ensuring the security of enterprise data, networks and systems, as well as end-user privacy
  • Local execution, giving employees access to corporate resources anywhere, anytime, with excellent response times—even while offline
  • Consistent monitoring for key loggers and screen scrapers with built-in AVG anti-virus scanning that also scans the host computer at startup
  • Windows image rejuvenation returns the enterprise workspace to a pristine state, allowing users to recover from viruses
  • Separation of corporate data from personal files on BYO devices by encapsulating the enterprise workspace
  • Compliance with government regulations and prevention of data leaks with AES-256 virtual disk encryption
  • Tamper resistance and copy protection keeps the enterprise workspace from being moved or edited
  • AD and two-factor RSA® SecurID® authentication provide access to authorized users
  • IT control with granular security policies
  • Encrypted enterprise workspace with remote revoke or kill
  • A single base operating system image “golden master” allows IT to manage and update one common version for all users
  • Minimal bandwidth requirements to update Windows images with only the differences delivered instead of a complete image

Specifications

Recommended end-user system hardware:

Windows systems:

ComponentRecommended Configuration
ProcessorIntel Core i5 or i7 processor
RAM8 GB
Disk space80 GB free disk space
Operating systemWindows 7 (64-bit) or Windows 8.X (64-bit)
Web browserInternet Explorer 8+, Firefox 23, Chrome 28, or Safari 5
Dual displaysupported

Mac systems:

ComponentRecommended Configuration
RAM8 GB
Disk space80 GB free disk space
Operating systemMacOSX10.8 (Mountain Lion)
Web browserFirefox 23, Chrome 28, or Safari 5

Management servers

Server system requirements
  • Small and medium business:  1 to 500 users
  • Enterprise:  >500 users
  • Scaling enterprise deployments
Small and medium business: 1 to 500 users

Deployments that will not need to grow beyond 500 end users may use an all-in-one deployment where management server, image store and database are installed on one machine.

HINT: All-in-one deployments are not compatible with a load-balanced configuration and therefore should not be used when high availability is required. If you intend to transition your evaluation into production and need to support more than 500 users or address high availability, we encourage you to start your evaluation with an enterprise configuration.

Desktop Workspace server configuration recommendation

Single Desktop Workspace server (all-in-one):

  • Desktop Workspace Management Server
  • Desktop Workspace Image Store
  • Microsoft SQL Server

This server (physical or VM) should be dedicated for Desktop Workspace, with no other applications installed.

Desktop Workspace server system requirements

CPU: 4 physical cores (8 logical CPU for Intel *)

RAM: 8 GB

DISK: At least 120 GB free disk space **

OS: Windows Server 2008 R2 SP2

Database requirements

Version: SQL Server 2008 SP3 or SQL Server 2008 R2 SP2. Express edition may be used; Standard or Enterprise edition is preferred.

Database can be installed on the single Desktop Workspace server or on a separate database server.

Please see Additional Database Requirements below.

*Feature of Intel Hyper-threading

** Most of the disk space on the Image Store is used to store LivePC images. Sizing disk space will be dependent on image size, number of images and number of image updates.

Enterprise: >500 users

Deployments that will need to support more than 500 users should be designed where management server, image store and database are installed on separate machines. Enterprise deployments may be extended with additional servers to serve needs related to scale.

Desktop Workspace server configuration recommendation

Dedicated Desktop Workspace Management Server

  • Additional Management Servers can be deployed behind a load balancer to support additional users and high availability.

Dedicated Desktop Workspace Image Store Server

  • Additional Image Store Servers can be deployed to support additional users and improve LivePC image distribution.

These servers (physical or VM) should be dedicated for Desktop Workspace, with no other applications installed.

Please contact your Dell representative for specific guidance to create an infrastructure appropriate for your needs.  The configuration and number of servers will depend on your use case, number of locations, network topology, LivePC image size, and other factors.

Desktop Workspace server system requirements

CPU: 4 physical cores (8 logical CPU for Intel *)

RAM: 8 GB

DISK: At least 50 GB free disk space for Management Server; at least 100 GB free disk space for Image Store Server **

OS: Windows Server 2008 R2 SP2

Database requirements

Version: SQL Server 2008 SP3 or SQL Server 2008 R2 SP2.  Standard or Enterprise edition is required.

Database must be installed on a separate database server.

Please see Additional Database Requirements below.

*Feature of Intel Hyper-threading

** Most of the disk space on the Image Store is used to store LivePC images. Sizing disk space will be dependent on image size, number of images and number of image updates.

Scaling enterprise deployments

Running an application on multiple servers enables increasing the number of users, since the resources of a single server are finite. Dell Desktop Workspace supports load balancing to make several management servers participate in the same service. Deployments must be scaled to address steady state operations such as periodic player check-ins and transient load such as distribution of LivePC images and player updates.


When the management server is configured with a load balancer, client (player) check-ins are distributed to multiple management server instances. Each additional management server adds to the overall capacity of the management server cluster. Note that even in the case of a horizontally scaled management server there will continue to be a single database, and therefore a single view into all objects and activities through the management console.


Image Store LivePC image distribution is largely constrained by the available bandwidth. Distribution performance of LivePC image updates can be increased by deploying additional replica image stores.

Additional database requirements

Dell Desktop Workspace Infrastructure requires the following to configure Microsoft SQL Server:

  • SQL Server Authentication - Mixed-mode authentication enabled
  • Database server hostname
  • TCP/IP connectivity
  • Port (Static Port Number, see http://msdn.microsoft.com/en-us/library/ms177440.aspx)
  • Database name (can be anything you choose; for example, DDWsdb)
  • Database user credentials (username, password)

Initially, the database account should have db_owner or schema modification rights in order to have permissions to generate the tables, etc. for the database. After the installation, the account permissions can be reduced to the following roles:

  • db_ddladmin
  • db_datareader
  • db_datawriter

You may use your shared Microsoft SQL Server 2008 R2 infrastructure to host the database.


IMPORTANT: Dell Desktop Workspace currently does not allow configuration of dynamic ports with SQL Server.

 

Supported platforms

Client (User and Administrator)
Host OS1Platforms
 Windows XP 5
 Windows 7
 Windows 83,4
 Windows 8.19
 Mac 10.6.8 or later (Snow Leopard)8
 Mac 10.7 (Lion)
 Mac 10.8 (Mountain Lion)
 Mac 10.9 (Mavericks)9
Guest Tools2
 Windows XP
 Windows 7, 32-bit
 Windows 7, 64-bit
Integrated VPN
Cisco VPN5.0.07
Cisco AnyConnect®3.0.1047
Dell SonicWALL Secure Remote Access10.6.3.320
WiJuniper VPN7.2
Hypervisors
VMware Player5
VMware Fusion5.0.3
VMware tools9.2
Management servers 
Server component OS1
 Windows Server 2008 R2, 64-bit
Java
Java Runtime Environment61.7.0.25
Database
 SQL Server 2008
 SQL Server 2005
LDAP
 Active Directory 2008
 Active Directory 20038
RSA SecurID
 RSA Authentication Manager 7.1
Browser
Chrome 728
Firefox23
Internet Explorer78+
Safari75

Table Footnotes:

(1) English or Simplified Chinese language Host OS only; 32- and 64-bit OSs are supported; requires hardware with Physical Address Extension (PAE).

(2) English or Simplified Chinese language Guest OS only

(3) Windows 8 64-bit only (32-bit is not supported)

(4) Windows 8 64-bit host with Moka5 Player only (Creator is not supported with Windows 8)

(5) 32-bit XP hosts only

(6) JRE 32-bit support only

(7) End user console only

(8) Support for this version will end Q4 2013

(9) Support for Windows 8.1 and Mavericks hosts requires 3.16.1 or later patch.

Screenshots

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Desktop Workspace

Take a Screenshot Tour

Desktop Workspace player start

Desktop Workspace player start

Desktop Workspace LivePC player starting after clicking on the system tray icon

Desktop Workspace antivirus scan

Desktop Workspace antivirus scan

Desktop Workspace antivirus scan to detect any malware before the corporate Windows image can be started

Desktop Workspace player pre-authentication

Desktop Workspace player pre-authentication

Desktop Workspace authentication before starting the LivePC player to validate the user

Desktop Workspace player on Windows 8 desktop

Desktop Workspace player on Win 8 desktop

Desktop Workspace player ready to start after authentication — just press play

Desktop Workspace player starting Windows

Desktop Workspace player starting Windows

Corporate Windows 7 image booting in a Window on the host user’s Windows 8 desktop

Desktop Workspace window on Windows 8 desktop

Desktop Workspace window on Win 8 desktop

Corporate Windows 7 desktop running in Window on the host user’s Windows 8 desktop

Desktop Workspace window on Windows 8 desktop

Desktop Workspace player starting Windows

Corporate Windows 7 desktop running in full screen mode making the user’s experience just like a corporate PC