Foglight Transaction Recorder

Synthetic transaction monitoring that tracks the user experience

Easily measure web-based customer transaction performance.

Swiftly detect and solve application performance problems – before they affect end users. Actively monitor synthetic transactions on thin (web) and thick client applications with this powerful synthetic monitoring tool. It allows you to:

  • Oversee and measure application performance and availability
  • Manage and report on service level agreements (SLAs)
  • Experience greater visibility with real-time dashboards and reports
  • Quickly  detect and record application outages
  • Separate performance issues  by application or geographical location

Features

  • Intelligent recording – Confirm the authenticity of transactions before they’re flagged for regular monitoring. Plus, record scripts without knowing the programming language or baseline response times.
  • Logical service and activity grouping – Determine whether users face performance problems due to location (network issues) or the central application infrastructure. Also, monitor services and activity by location or other logical groupings.
  • Preconfigured and customizable alarms – Enhance your visibility into performance with preconfigured alarms that can be implemented out of the box.  Or customize your alerts based on expected response time, error criteria or other measures.
  • Service-level policy configuration – Experience easier configurations with service level policies, as you can trace the availability of an application at hourly, daily, weekly or monthly intervals. Service-level policies are automatically established at the business service level (application factors affecting the established response times for performance) and at the application level (factors affecting application availability for outages).
  • Integrated diagnostics – Solve performance issues faster by identifying which part of the transaction triggered the response-time degradation or outage.
  • Historical reporting and analysis – Use historical collection and analysis to develop realistic, manageable SLAs at application, geographical and enterprise levels.

Screenshots

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Improve User Experience

Improve User Experience

Foglight gives you real time visibility into performance incidents to help you answer questions like:

  • What pages, images or transactions are users having problems with?
  • Which of my applications have user experience problems?
  • What data center supports this application and in which locations are users experiencing problems?
  • Which teams should be involved in investigating this issue further?

Improve User Experience

Improve User Experience

Foglight helps you isolate the source of performance incidents:

  • What was the problem in the external client/network or internal backend processing?
  • How many real users are experiencing the problem?
  • What threshold is violated?
  • Which synthetic playback locations are affected?

Improve User Experience

Improve User Experience

Foglight helps you search and analyze users by common traits

  • Which users were having the same performance problem?
  • Is the problem with specific locations, brower types, etc?

Improve User Experience

Improve User Experience

With Foglight you can replay problematic sessions to pinpoint cause

  • What exactly were users doing when they experienced a performance problem?
  • What pages did the user step through?
  • What did the user see when the problem occurred?

Improve User Experience

Improve User Experience

With Foglight you can break down page requests to find problems and provide a step-by-step replay to development to further resolution

  • What elements on the page affect user response time?
  • How much time was spent processing each page element?