Recovery Manager for Exchange

Simplify and accelerate Exchange discovery and recovery

Quickly and easily recover Exchange and email data without a dedicated recovery server

Recovery Manager for Exchange makes email recovery fast and easy—without the need for a dedicated recovery server. From a single console, you can execute an Exchange database recovery to retrieve message-level data from multiple sources.

Make your email recovery easy with Recovery Manager’s intelligent search function based on sender, recipient, date, subject, attachment or keyword. You also can search by advanced patterns and other custom queries, or compare an online mailbox with its backup to identify any changes. After your search, Recovery Manager can export the data in your choice of formats to assist with email discovery requests.

Features

  • Federated search — Search multiple email data sources simultaneously — all from a single interface, including Office 365, on-premise mailboxes (and archives), public and personal folders (.pst), offline Exchange databases (.edb) and Dell Archive Manager.
  • Full-text indexing — Accelerate search and data retrieval using indexed offline Exchange databases.
  • Multiple export options — Export search results as .pst, .eml, .msg or .txt formats or to an Exchange on-premise or Exchange Online (Office 365) mailbox, archived mailbox, public folder or Archive Manager. Recovery Manager’s powerful export capability simplifies the process of collecting email data for assistance during migrations and email recovery/discovery.
  • Intelligent search — Search message body, ID, headers, message classes, categories, deleted items, conversation threads and attachment type and content for keywords and number patterns. Expand those search results to include all messages with the same sender, all messages with the same or similar subject, or all related messages.
  • Effective container comparisons — Compare content in selected source and target containers (storages, mailboxes or folders) and use the results to selectively restore data from the source to the target.
  • Support for backup software — Find and retrieve data from most third-party backup software, including Dell Software, EMC, IBM, Microsoft and Symantec.
  • Task automation — Automate and schedule searches and exporting of email data to provide centralized management and monitoring of automated tasks. To further automate critical tasks, you can use PowerShell to script additional recovery options that will speed up the process of cataloging, restoring, searching and exporting.
  • Reporting— Report on the details of searches performed, messages restored and tasks completed to improve overall security.

Specifications

Before installing Recovery Manager for Exchange 5.7, ensure that your system meets the following minimum hardware and software requirements.

  • Core Components (required)
  • Management Shell (optional)
  • Web Interface (optional)

This section provides system requirements for installing and running each of these components.

Core components

Processor1.4 GHz or faster Pentium or equivalent, x86 or x64 architecture.
Overall Memory (RAM)512 MB or more recommended.
Hard disk spacex86 system
Full product installation, including the prerequisite software:
- 1.5 Gb of free disk space
Product installation when all the prerequisite software is already installed:
- 75 Mb of free disk space

x64 system
Full product installation, including the prerequisite software:
- 1.5 Gb of free disk space
Product installation when all the prerequisite software is already installed:
- 110 Mb of free disk space
Operating system

Your computer must run one of the following operating systems (32-bit or 64-bit edition):

  • Microsoft Windows 8.1 without Service Pack
  • Microsoft Windows 8 without Service Pack
  • Microsoft Windows Server 2012 R2 without Service Pack
  • Microsoft Windows Server 2012 without Service Pack
  • Microsoft Windows 7 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 R2 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 with Service Pack 1 or Service Pack 2
  • Microsoft Windows Vista with Service Pack 2
  • Microsoft Windows Server 2003 with Service Pack 2
  • Microsoft Windows XP with Service Pack 3 (32-bit edition only)

NOTE: Recovery Manager for Exchange does not support Terminal Services Application mode.

Screen resolution1024 x 768 or higher
Microsoft .NET Framework- Microsoft .NET Framework 4.0
- Microsoft .NET Framework 2.0

The latter is only required if the computer on which you plan to use Recovery Manager is running one of these operating systems:
- Microsoft Windows Server 2003 with Service Pack 2
- Microsoft Windows XP with Service Pack 3 (32-bit edition only)
Microsoft SQL ServerOne of the following versions is required:
- Microsoft SQL Server 2012, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
- Microsoft SQL Server 2008 R2, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
- Microsoft SQL Server 2008, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
- Microsoft SQL Server 2005, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
Microsoft Windows PowerShellMicrosoft Windows PowerShell 2.0
Microsoft Windows InstallerMicrosoft Windows Installer 4.5
Microsoft Outlook

Your computer must have one of the following versions installed:

  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Outlook 2007 SP2 or later
  • Microsoft Outlook 2003

 

NOTE: Microsoft Outlook 2003 does not support Office 365. If you plan to use Recovery Manager for Exchange for working with data in Office 365, install Microsoft Outlook 2007 or later.

Microsoft Exchange Server

Supported versions of Microsoft Exchange Server:

  • Exchange Server 2013 without Service Pack or with Service Pack 1(offline Exchange Server 2013 databases are only supported when Recovery Manager for Exchange is installed on a computer running Windows Vista with Service Pack 2 or a later version of Windows)
  • Exchange Server 2010 without Service Pack or with SP1, SP2, or SP3
  • Exchange Server 2007 without SP or with SP1, SP2, or SP3
  • Exchange Server 2003 without SP or with SP1 or SP2
  • Exchange Server 2000 without SP or with SP1, SP2, or SP3
  • Exchange Server 5.5 without SP or with SP1, SP2, SP3, or SP4(Exchange emulation is not supported for this version)
NOTE:
  • Recovery Manager for Exchange does not support Exchange Cached Mode. Before you start working with an online Exchange Server (for example, before registering Exchange mailboxes as storages), make sure that Exchange Server allows connections in non-Cached Exchange Mode.
  • To work with Exchange Server databases, Recovery Manager for Exchange requires several .dll files supplied with Microsoft Exchange Server. For detailed information about these files, see the Recovery Manager for Exchange User Guide.
  • To link Recovery Manager for Exchange to the required .dll files originating from Exchange Server 2013, 2010, or 2007, you must install Recovery Manager for Exchange on a computer running a 64- bit edition of Windows.
IBM Lotus Notes

In order to view, search, and restore Lotus Domino data with Recovery
Manager for Exchange, your computer must have one of the following IBM
Lotus Notes versions installed:
9.0, 8.5, 8.0, or 7.0

IBM Lotus DominoRecovery Manager for Exchange supports the following versions of IBM
Lotus Domino:
9.0, 8.5, 8.0, 7.0, 6.5, 6.0, 5.0, and 4.6
Dell Archive ManagerRecovery Manager for Exchange supports the following versions of Archive
Manager as source and target storages:
5.0, 4.8, 4.7, and 4.6
Dell Recovery Manager for Active DirectoryRecovery Manager for Exchange can integrate with the following versions
of Recovery Manager for Active Directory to restore mailbox user accounts
from Active Directory backups:
8.5, 8.2, and 8.1
Recovery Manager for Exchange and Recovery Manager for Active Directory must be installed on the same computer.

Management Shell (optional)

Recovery Manager for Exchange
components

Core Components

Web interface (optional)

Microsoft Internet Information Server (IIS)

Microsoft Internet Information Services (IIS) 6.0, 7.0, 7.5, 8.0, or 8.5 must
be installed on the Recovery Manager for Exchange computer.

IMPORTANT: On Windows Server 2003 or earlier, IIS must be running in the
32-bit mode. If your IIS is running in the 64-bit mode, the Recovery
Manager for Exchange Setup configures it to run in the 32-mode. As a
result, other applications using your IIS may stop functioning properly.

Microsoft Silverlight

Microsoft Silverlight 5 must be installed on the computer from which you
want to access the Web Interface.
If Silverlight is not installed, you will be prompted to install it when
accessing the Web Interface for the first time.

Web browserYou can access the Web Interface by using Microsoft Internet Explorer 7.0 or later
Required Recovery Manager componentsCore Components

Upgrade and compatibility

Recovery Manager for Exchange 5.7.1 is upgradeable from version 5.1 or later.

Recovery Manager for Exchange can integrate with the below-listed backup software to extract and register Exchange Server databases from streaming (normal, incremental, and differential) backups created with these products. The next table also describes the conditions where Recovery Manager for Exchange can extract and register Exchange Server databases from VSS (Volume Shadow Copy Snapshot) backups created with particular backup software.

Backup softwareVersion

VSS backups

Dell AppAssure5.3, 5.4

Not applicable

Dell Rapid Recovery
(legacy name: Dell AppAssure)
6.0 
Dell NetVault Backup8.6, 9.0, 9.1, 9.2, 10, 11

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed Exchange is Exchange Server 2007, Exchange Server 2010 or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
Dell vRanger (Standard and
Pro)
5.3, 5.4, 5.5, 6.0, 6.1, 7.0, 7.1, 7.2, 7.3Not applicable
CA BrightStor ARCserve (also known as CA ARCServeIT for Windows NT and CA BrightStor Enterprise Backup)2000 (7.0), 9.0, 10.5, 11.0, 11.1, 11.1 SP1, 11.5, 11.5 SP1, 11.5 SP3, 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, 16.5

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with ARCserve Backup 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, or 16.5.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
HP Data Protector5.1, 5.5, 6.0, 6.1, 6.2, 7.0, 8.0, 8.1, 9.0

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with HP Data Protector 7.0, 8.0, 8.1 or 9.0.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server
IBM Tivoli Storage Manager5.1.1, 5.1.5, 5.2, 5.3, 5.4, 5.5, 6.1, 6.2, 6.3, 6.4, 7.1

VSS backups are supported via Exchange Emulation if these conditions are true:

  • Created with Tivoli Storage Manager 6.2, 6.3, 6.4, or 7.1
  • Backed up Exchange Server version is Exchange Server 2007,Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
EMC NetWorker6.0, 6.1, 6.2, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 8.0, 8.1, 8.2

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
Microsoft Windows BackupWindows NT 4.0, Windows 2000, Windows Server 2000VSS backups are not supported.
Microsoft Windows Server BackupWindows Server 2008, Windows Server 2008 R2, Windows Server 2012VSS backups are supported via access to backup server.
Microsoft System Center Data Protection Manager2007, 2007 with Feature Pack, 2007 SP1, 2010, 2012, 2012 SP1, 2012 R2VSS backups are supported via access to backup server.
Symantec Backup Exec for Windows Servers8.6, 8.6 SBS, 8.6 for WSA, 9.0, 9.1, 10.0, 10d (10.1), 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, 2012 SP2, 2012 SP3, 2012 SP4, 2014

NOTE: Granular Restore Technology (GRT) backups are not supported.

VSS backups are supported via direct access if created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3

  • VSS backups are supported via Exchange emulation if these conditions are true: Created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, or 2012 SP2
  • Backed up Exchange Server version is Exchange Server 2007 or Exchange Server 2010.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

NOTE: Recovery Manager for Exchange can register offline Exchange Server databases extracted from a snapshot backup with Backup Exec. For instructions, see the Recovery Manager for Exchange User Guide.

Symantec NetBackupNetBackup DataCenter 4.0 V, 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9VSS backups are not
supported.
NetBackup BusinesServer 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9VSS backups are not
supported.
NetBackup Server or NetBackup Enterprise Server 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.0 MP7, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0, 7.7.0

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with NetBackup 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0 or 7.7.0
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

New backup vendors supported

New features in Recovery Manager for Exchange 5.7.1:

Support for additional backup software versions Recovery Manager for Exchange can process data from the following storages:

  • Dell Rapid Recovery 6.0 (legacy name: Dell AppAssure)
  • Dell vRanger 7.2, 7.3
  • Dell NetVault 11
  • EMC NetWorker 8.2
  • Symantec NetBackup 7.7

For a complete list of supported backup software that you can use in conjunction with this release, see the Upgrade and compatibility section.

  • New edition: Recovery Manager for Exchange is shipped with Dell Data Protection solutions In this edition, Recovery Manager for Exchange is integrated only with Dell Data Protection solutions such as Dell vRanger, Dell Rapid Recovery (Dell AppAssure) and Dell NetVault Backup.

Videos

Screenshots

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Recovery Manager for Exchange

Take a tour of key functionality in Recovery Manager for Exchange interface to experience its capabilities and ease of use.

Take a Screenshot Tour

Recovery Manager main console

Search and recover Exchange objects, including messages, mailboxes, attachments and public folders, from online and a variety of offline backup sources.

Recovery Manager search

Search number patterns or keywords with an Outlook-like search. Search in the message body, ID, headers, message classes, categories, deleted items, conversation threads, and attachment type and content.