Hello, my name is Eric Villarreal. And I'm a technical support engineer with Dell. In this tutorial, I'll show you how to Configure a Remote Management element in Desktop Authority.
Begin by clicking the Client Configuration, Profiles, User. We'll expand your profile. And we'll select the Remote Management object. And we'll select Add to create a new element.
To install remote management, you will select the Install. If you'd like to remove it from a workstation, hit the Remove. By default, Port 2000 is designated for remote management. If this port is in use, you can change it to a different value.
Select the check box for Display Tray Icon to display a system tray icon on the client workstation. It indicates whether the remote management client is installed. Select Use alternate desktopauthority.exe location to install the remote management on workstations using files from an alternate location.
This default location can be changed to an alternate path to allow client installs located over slow WAN links. You can copy the remote management files to another server and specify the location. These files are located in the Program Files x86, Script Logic, Desktop Authority Manager, and Desktop Authority.
You will copy that to the specified location. And you'll want to specify the path to the desktopauthority.exe. Select the Grant full control to administrators check box to allow administrators access to start a remote session. Clear this check box to disable remote access to administrators.
Select the Ask permission from the interactive user check box to request permission from the user before the remote session is started. If this box is cleared, the user will not receive a message when the remote control session is started.
Select the Open port and firewalls to allow remote management check box to open the port that allows a remote management connection. Select the Enable remote registry service check box to turn on the remote registry service on operating system with Windows Vista and higher. This is required for the remote management to function properly.
By default, Windows Vista clients and higher have this service turned off. The access control list allows permissions to be controlled for remote management sessions. Click the Add button. Add the users or groups, and configure the permission you want them to allow access. This will grant the specified users access to remote sessions, but would only allow the viewable content. Then hit Confirm when completed.
The Advanced tab provides advanced settings for remote management. These settings are options regarding the remote management sessions. For general use, these options can be left at their default settings.
If you'd like more information about these particular items, select the question mark here. Select the Validation Logic tab to configure the validation rules for this element.
In order for the element to be processed for users or computers, a rule must be created to determine whether a setting should be applied to the client. Once complete, hit the Save button. And Replicate.
This concludes our video tutorial. To learn more about Desktop Authority, visit quest.com/desktop-authority. For more video tutorials, visit quest.com/support.