This white paper discusses the importance of deploying an email continuity solution and provides advice on the key issues that should be considered when doing so. It also provides a brief overview of the email continuity solutions available.
There are two key takeaways in this white paper:
- Because access to email and the information in email systems is so critical, it must remain continuously available. Outages of even a few minutes in length can create numerous problems for individual email users, as well as the business processes that rely on email as their transport infrastructure.
- Email systems that go down cost organizations in a variety of ways, including the loss of employee productivity, extra IT time investments in resolving email outages, lost business opportunities, and a variety of less tangible consequences, such as lost business reputation. As a result, every organization should implement an email continuity solution to ensure that email stays operational as close to 24x7 as possible. A failure to do so can have serious repurcussions that will be felt in both the short and long term.