One of the biggest complexities in desktop management is the fact that no organization has a single desktop configuration need. Sure, some organizations buy the same hardware and lock down the desktop configuration, but the fact is that some users continue to have unique needs. Some users dial (or VPN) in more than they connect to the corporate LAN. Some users need different applications than most everyone else, and some need the same applications configured somewhat differently. And, inevitably, differences in hardware and software start to creep in: new desktops and laptops, newer computer models when the manufacturer discontinued the old one, and of course newer versions of Windows, Office, and other key applications.
Initially these differences can seem minor, and many organizations attempt to tackle them using native tools like Group Policy or by using home-built solutions like logon scripts. But those approaches tend to get increasingly complex over time, with more and more “conditions” to determine which computers and which users get which specific configurations, software, and other managed elements.
There should be a better way. This white paper explores the limitations of traditional approaches to desktop management and identifies the features you need in an effective solution.