Oracle is driving the marketplace to upgrade to R12 of Oracle E-Business Suite (EBS). There are many great benefits to R12, and in fact the upgrade is required to implement new business processes, adopt new corporate regulations and correct defects. But any major upgrade can be a scary proposition. It can be expensive and time consuming. But more important, the integrity of Oracle E-Business Suite applications directly impacts the success and profitability of an organization, so if the upgrade does not go well, finance and operations overall can be brought down. Changes to the underlying components and architecture of the application are required to implement new business processes, adopt new corporate regulations and correct defects. Because these changes affect the entire organization, therefore, it is vital to employ a process based on proven principles.
This paper discusses a quality-based approach to defining a systematic change management process and explains how Dell™ Stat® for Oracle E-Business Suite delivers the comprehensive change management you need.